T&C
Terms & Conditions
Note: We actively solicit feedback on our terms of service; please send any comments or questions to support@tradechainly.com
User’s Acknowledgment and Acceptance of Terms
TradeChainly LLC ("TradeChainly," "we," "us," or "our") provides access to the TradeChainly platform and related services, features, and tools (collectively, the “Service”), subject to your full compliance with these Terms of Service ("Terms") and any applicable supplemental agreements.
By accessing, browsing, or using the Service, you represent and warrant that you are at least 18 years of age (or the age of majority in your jurisdiction), are legally capable of entering into binding contracts, and you agree to be legally bound by these Terms.
IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND MUST IMMEDIATELY DISCONTINUE USE.
Your agreement with TradeChainly becomes effective upon your first use of the Service and remains in force until terminated in accordance with these Terms. These Terms constitute the entire agreement between you and us and supersede all prior agreements, representations, and understandings (whether written or oral) regarding the Service.
We reserve the right to revise or update these Terms at any time in our sole discretion. Changes will take effect immediately upon posting on the Service. Material changes—such as those affecting fees, renewal terms, or dispute resolution—will be notified to you via email or prominent Service notice. Your continued use of the Service constitutes your acceptance of the revised Terms.
The term “Affiliates” includes our current and future subsidiaries, affiliates, third-party vendors (e.g., AWS, payment processors), contractors, employees, officers, directors, agents, licensors, and all other parties involved in delivering or supporting the Service. Affiliates are third-party beneficiaries of these Terms solely for enforceability purposes, but are not parties to this agreement unless expressly stated otherwise. TradeChainly remains solely responsible for the Service's performance and any claims arising from it.
Description of Services
TradeChainly provides a cryptocurrency trading analytics platform offering various services, including but not limited to: trade journaling, performance analysis, data importation (via read-only API keys, CSV uploads, or manual entry), reporting tools, and strictly informational forecasting features (collectively, the "Services"). All forecasts are generated by proprietary models for educational purposes only and do not constitute financial advice. You are solely responsible for providing all equipment necessary to access and use the Services, including computers, internet connections, and associated fees.
Trade data may be imported through the following methods: (a) providing read-only API keys and passphrases (where applicable) from supported cryptocurrency exchanges, which we store in encrypted format using industry-standard encryption methods, but no system is immune to compromise; (b) uploading CSV files exported from your exchange; or (c) manual entry disconnected from any exchange. You are exclusively responsible for: (i) configuring API credentials with read-only permissions, (ii) maintaining the security of your exchange accounts, and (iii) verifying the accuracy of all imported or manually entered data. TradeChainly disclaims all liability for losses arising from misconfigured API keys (including those permitting withdrawals/trades), compromised credentials, or data inaccuracies.
The Service integrates with third-party charting and exchange data providers. These services operate under their own terms, and TradeChainly disclaims all liability for their functionality. TradeChainly does not endorse and is not affiliated with any third-party providers referenced through the Service. You acknowledge that third-party integrations carry inherent risks and are subject to their own data security practices, which TradeChainly does not control or audit. We do not guarantee the accuracy, completeness, or timeliness of any trade data, forecasts, or third-party content.
TradeChainly reserves the unrestricted right to modify, suspend, or discontinue any Service feature without notice or liability. New features automatically fall under these Terms. Supported exchanges and forecast models may be added or removed at our sole discretion.
Registration Data and Privacy
To access the Services, you must create an account by registering with a valid email address and password or by using Google authentication. You represent and warrant that all registration information ("Registration Data") you provide is and will remain accurate, current, and complete. Providing false or misleading information may result in the suspension or termination of your account.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account. If you become aware of any unauthorized access or suspected security breach, you must promptly notify us at support@tradechainly.com. TradeChainly disclaims all liability for losses arising from your failure to safeguard your credentials or comply with this section.
By registering, you acknowledge and agree that we may collect, process, and store your Registration Data as outlined in our Privacy Policy. This includes necessary disclosures to: (a) payment processors (e.g., Stripe) for billing and subscription management; (b) cloud infrastructure providers (e.g., AWS) for hosting and storage; and (c) law enforcement or regulators when required by law. You also grant TradeChainly a non-exclusive, worldwide license to use aggregated, anonymized data to improve and develop the Services.
We reserve the right to suspend or terminate accounts engaged in credential sharing, fraudulent activity, or violations of these Terms. In certain cases, we may do so without prior notice.
Conduct on Site
Your use of the site and Services is subject to all applicable laws and regulations, and you are solely responsible for the content of your communications and interactions on or through the site. By accessing or using any interactive or communication features (such as chat rooms, message boards, user submissions, or other forums), you agree not to upload, post, share, transmit, or otherwise distribute or facilitate the distribution of any content, including but not limited to text, software, images, sounds, data, or other material, that:
a. is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, pornographic, or otherwise violates our policies;
b. victimizes, harasses, degrades, or intimidates an individual or group based on religion, gender, sexual orientation, race, ethnicity, age, or disability;
c. infringes upon any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party;
d. constitutes unauthorized or unsolicited advertising, junk or bulk email ("spam"), chain letters, pyramid schemes, or other forms of solicitation;
e. contains viruses, malware, or any software, code, or files designed to disrupt, damage, or gain unauthorized access to any system, data, or personal information;
f. impersonates any person or entity, including any of our representatives, or falsely states or misrepresents your affiliation with any person or entity.
We do not endorse and are not responsible for content submitted by users. We generally do not pre-screen, monitor, or edit user content; however, we reserve the right, at our sole discretion, to remove or modify any content that violates these Terms, our policies, or is otherwise harmful, inaccurate, or objectionable. We are not liable for any delay or failure in removing such content. You waive any claims against us arising from such removal.
Additionally, you may not use your account or our Services to compromise the security of any other account, network, or system. Unauthorized access attempts, including scanning or probing of system security or authentication measures, are strictly prohibited and may result in civil or criminal liability.
You agree not to interfere with or disrupt any other user's use of the site or Services. We reserve the right to suspend or terminate your account, access, or affiliation with the site at any time and at our sole discretion, with or without notice, for any violation of these terms. We will cooperate with law enforcement authorities in investigating suspected criminal activity or violations of system or network security.
Subscriptions and Payments
TradeChainly offers Services through subscription plans billed in advance on a monthly or annual basis, as specified during purchase. By subscribing, you authorize us to charge your designated payment method automatically at the start of each billing cycle until you cancel. You are responsible for maintaining accurate payment information and for all charges incurred, including any applicable taxes.
All subscription fees are non-refundable, except where expressly required by applicable consumer protection laws. We reserve the right to modify subscription plans, features, or pricing with thirty (30) days' advance notice for existing subscribers, provided through email or prominent Service notification. Price changes will take effect at your next billing cycle.
You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period, and no prorated refunds will be issued. Failure to maintain valid payment credentials may result in immediate Service suspension.
Third-Party Sites and Information
This site may contain links to third-party websites or reference information, software, materials, or services provided by others. These third-party sites and resources are not under our control, and we are not responsible for the content, accuracy, legality, appropriateness, or any other aspect of such sites or resources. Some third-party content may be outdated, inaccurate, or objectionable.
The inclusion of any link or reference is provided for convenience only and does not imply our endorsement, affiliation, or sponsorship of the linked site or referenced party. We make no warranties of any kind, express or implied, regarding third-party content.
Intellectual Property
Copyright © 2025 TradeChainly LLC. All rights reserved.
For the purposes of these Terms of Service, "content" refers to any information, data, communications, software, photos, videos, graphics, music, sounds, and other materials that are viewable or accessible by users on our site.
By accepting these Terms, you acknowledge and agree that all content on this site is protected by copyright, trademarks, service marks, patents, or other proprietary rights and laws, and is the exclusive property of TradeChainly or its licensors. You may only use the content as expressly authorized by TradeChainly or the relevant content provider.
You may make one personal, non-commercial copy of the content for your own use. However, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any content from this site in any form or by any means, without the prior written permission of TradeChainly or the relevant content provider. You are solely responsible for obtaining the necessary permissions before reusing any copyrighted or trademarked material from the site. Unauthorized use of the materials may violate copyright, trademark, and other applicable laws and may result in civil or criminal penalties.
Neither we nor our affiliates warrant that your use of the materials on the site will not infringe the rights of third parties. Please refer to the "User Submissions" section for instructions on how to report alleged infringements.
All custom graphics, icons, logos, and service names used on the site are registered trademarks, trademarks, or service marks of TradeChainly. All other trademarks or service marks are the property of their respective owners. Nothing in these Terms grants you any right to use any trademarks, service marks, logos, or names of TradeChainly or its affiliates.
Accuracy of Information
The information provided on this website is for entertainment and educational purposes only. While TradeChainly strives to ensure the accuracy of the content, no information on this site is warranted to be accurate, complete, useful, or timely, and it should not be solely relied upon for making actual investment decisions. This includes all trade analyses, forecasts, and market indicators, which are hypothetical in nature.
TradeChainly acts solely as a distributor (and not a publisher) of content supplied by third parties. We make no representations or warranties regarding the accuracy, completeness, usefulness, or timeliness of any information, and we disclaim any liability for damages or losses resulting from the reliance on or use of any such content.
TradeChainly neither endorses nor is responsible for the accuracy, reliability, or completeness of any opinion, advice, or statement made by third parties on this site. Any reliance on such content is at your own risk.
Investment Decisions
You assume all risk associated with any investment decisions made based on information provided on this website. TradeChainly does not advocate the purchase or sale of any cryptocurrency, security, or other investment vehicle, and no content on this site should be construed as investment advice or a recommendation of any specific digital asset.
You should be aware that TradeChainly, its third-party providers, and their respective officers, directors, or employees may be active investors and may hold positions in assets mentioned on this site. Any such positions do not constitute a recommendation or endorsement.
Before executing any trade or investment decision, you are strongly advised to consult with a licensed broker, financial advisor, or other qualified professional to verify pricing, strategy, and suitability, especially given cryptocurrency's volatility and risk.
TradeChainly, its third-party providers, and content partners expressly disclaim any liability for investment decisions made based on information from this website.
Shared Trades
a. Posting and Commenting
(i) By posting or sharing your Content through our Services, you grant TradeChainly an unrestricted, irrevocable, non-exclusive, royalty-free, perpetual, worldwide, fully transferable, assignable, and sublicensable right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your Content solely for operating and improving our Services, in whole or in part, and to incorporate it into other works in any form, media, or technology, whether now known or later developed.
(ii) You warrant that you either own or otherwise control all rights to the content you post, including all necessary rights to provide, post, upload, input, or submit such content (including any cryptocurrency trade data), or that your use of the content is protected as fair use. You agree that you will not knowingly provide false or misleading information and that your posted content complies with these Terms. It is your sole responsibility to ensure that you do not post content covered by a nondisclosure agreement or any unauthorized information. You are advised not to disclose personal information such as Social Security numbers, credit card numbers, or other sensitive data.
(iii) You agree to indemnify and hold TradeChainly, its affiliates, and their respective directors, officers, and employees harmless from any claims, damages, or expenses, including reasonable attorneys' fees, arising from your use of the Services, any content you post, or your violation of these Terms or the rights of third parties.
(iv) We reserve the right, at our sole discretion, to suspend or terminate your access to the Services and/or remove any of your content if we determine that your content or conduct is inaccurate, illegal, obscene, defamatory, threatening, infringes intellectual property rights, violates privacy, or otherwise violates these Terms or applicable law.
b. Accessing
(i) You acknowledge that TradeChainly is not liable for any errors or omissions, loss, or damage incurred as a result of the use of content posted on the site. You are solely responsible for evaluating the accuracy, completeness, and usefulness of any content. You agree not to collect personal information from other users, including email addresses, or use such information to send unsolicited communications.
(ii) The Services are provided for informational purposes only, and we do not warrant the accuracy, availability, or completeness of any content on the site.
(iii) Shared trades may link to third-party websites. We are not responsible for any content, advertising, products, or materials available on such third-party sites. The inclusion of links does not imply endorsement or association with the third-party websites.
Disclaimer of Warranties
ALL MATERIALS AND SERVICES ON THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT: (A) THE SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS OBTAINED FROM THE USE OF THE SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE, OR RELIABLE, OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, OR INFORMATION PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS OR BE FREE FROM ERRORS, MISTAKES, OR DEFECTS.
THIS SITE COULD CONTAIN TECHNICAL OR OTHER MISTAKES, INACCURACIES, OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE MATERIALS AND SERVICES ON THIS SITE, INCLUDING PRICES AND DESCRIPTIONS OF PRODUCTS, AT ANY TIME WITHOUT NOTICE. THE MATERIALS OR SERVICES ON THIS SITE MAY BE OUTDATED, AND WE MAKE NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES.
ANY USE OF THE SERVICES OR THE DOWNLOADING OR ACQUISITION OF MATERIALS THROUGH THIS SITE IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING FROM SUCH ACTIVITIES.
THROUGH YOUR USE OF THE SITE, YOU MAY HAVE OPPORTUNITIES TO ENGAGE IN COMMERCIAL TRANSACTIONS WITH OTHER USERS OR VENDORS. YOU ACKNOWLEDGE THAT ALL TRANSACTIONS RELATING TO MERCHANDISE OR SERVICES OFFERED BY ANY PARTY, INCLUDING, BUT NOT LIMITED TO, PURCHASE TERMS, PAYMENT TERMS, WARRANTIES, GUARANTEES, MAINTENANCE, AND DELIVERY TERMS, ARE SOLELY BETWEEN THE SELLER OR PURCHASER AND YOU. WE MAKE NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH OR IN CONNECTION WITH THIS SITE. SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK. ANY WARRANTY PROVIDED IN CONNECTION WITH PRODUCTS, SERVICES, MATERIALS, OR INFORMATION AVAILABLE THROUGH THIS SITE FROM A THIRD PARTY IS PROVIDED SOLELY BY THE THIRD PARTY AND NOT BY US OR ANY AFFILIATES.
CONTENT AVAILABLE THROUGH THIS SITE REPRESENTS THE OPINIONS AND JUDGMENTS OF INFORMATION PROVIDERS, SITE USERS, OR OTHER PERSONS NOT CONNECTED WITH US. WE DO NOT ENDORSE, NOR ARE WE RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY ANYONE.
YOU UNDERSTAND AND AGREE THAT TEMPORARY INTERRUPTIONS OF THE SERVICES AVAILABLE THROUGH THIS SITE MAY OCCUR AS NORMAL EVENTS.
YOU FURTHER UNDERSTAND AND AGREE THAT WE HAVE NO CONTROL OVER THIRD-PARTY NETWORKS YOU MAY ACCESS WHILE USING THIS SITE, AND THEREFORE, DELAYS OR DISRUPTIONS IN OTHER NETWORK TRANSMISSIONS ARE BEYOND OUR CONTROL.
YOU UNDERSTAND AND AGREE THAT THE SERVICES AVAILABLE ON THIS SITE ARE PROVIDED "AS IS," AND WE ASSUME NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MISDELIVERY, OR FAILURE TO STORE USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Limitation of Liability
IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, THOSE RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND UNDER ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE OR ANY WEBSITE REFERENCED OR LINKED TO FROM THIS SITE.
FURTHER, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD-PARTY GOODS OR SERVICES OFFERED THROUGH THIS SITE OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO, THE PROCESSING OF ORDERS.
SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Indemnification
Upon our request, you agree to defend, indemnify, and hold us and our Affiliates harmless from any and all liabilities, claims, losses, damages, or expenses, including reasonable attorney's fees, arising out of or related to your use or misuse of this site. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to cooperate with us in asserting any available defenses.
Security and Password
You are solely responsible for maintaining the confidentiality of your password and account and for any actions or omissions that occur through the use of your password and account. It is your responsibility to take all necessary precautions to prevent others from accessing your password and account. Our personnel will never ask for your password. You may not transfer or share your account with others, and we reserve the right to immediately terminate your account if you do so. You agree to promptly notify us of any unauthorized use of your password or account, or any other breach of security. We are not responsible or liable for any loss or damage arising from your failure to comply with this provision.
International Use
Although this site is primarily operated in the United States, it may be accessible worldwide. We make no representation that the materials on this site are appropriate or available for use in locations outside of the United States. Accessing the site from territories where its contents are illegal is prohibited. Users who choose to access this site from other locations do so at their own initiative and are solely responsible for compliance with local laws. Any offer for products, services, and/or information made in connection with this site is void where prohibited by law.
Termination of Use
You agree that we may, in our sole discretion, terminate or suspend your access to all or part of the site with or without notice and for any reason, including, without limitation, breach of these Terms of Service. Any suspected fraudulent, abusive, or illegal activity may be grounds for terminating your relationship with us and may be referred to appropriate law enforcement authorities.
Upon termination or suspension, regardless of the reasons, your right to use the services available on this site immediately ceases. You acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account, and/or bar any further access to such files or this site. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.
Notwithstanding the foregoing, certain obligations and rights of the parties, including but not limited to indemnification obligations, shall survive any termination or suspension of your access to the site.
Governing Law
This site (excluding any linked sites) is controlled by us from our offices in Wyoming, United States of America. It can be accessed from all 50 states, as well as from other countries around the world. By accessing or using this site, you agree that the statutes and laws of the State of Wyoming, without regard to its conflict of laws principles and without regard to the United Nations Convention on the International Sale of Goods, shall apply to all matters relating to the use of this site and the purchase of products and services available through this site.
If you are accessing the site from outside the United States, you agree that any disputes or legal matters related to this site will be governed by Wyoming law. You also agree to submit to the exclusive jurisdiction of the courts located in Wyoming, United States, and waive any objections to venue or jurisdiction in those courts, regardless of your location.
Notices
All notices to a party shall be in writing and shall be made via email. Notices to us must be sent to the attention of Customer Service at support@tradechainly.com.
In addition, we may broadcast notices or messages through the site to inform you of changes to the site or other matters of importance, and such broadcasts shall constitute notice to you at the time of sending.
Entire Agreement
These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter of this agreement and supersede all prior agreements and understandings of the parties with respect to that subject matter. These Terms of Service may not be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for products or services which are subject to additional or altered terms and conditions shall be null and void, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with this site is in conflict or inconsistent with these Terms of Service, these Terms of Service shall take precedence.
Miscellaneous
In any action to enforce these Terms of Service, the prevailing party will be entitled to costs and attorneys' fees. Any cause of action brought by you against us or our Affiliates must be instituted within one year after the cause of action arises or be deemed forever waived and barred.
You may not assign your rights and obligations under these Terms of Service to any party, and any purported attempt to do so will be null and void. We may freely assign our rights and obligations under these Terms of Service.
You agree not to sell, resell, reproduce, duplicate, copy or use for any commercial purposes any portion of this site, or use of or access to this site.
In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of products and services available through our site arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.
If any part of these Terms of Service is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
Any failure by us to enforce or exercise any provision of these Terms of Service or related rights shall not constitute a waiver of that right or provision.
Contact Information
The Services available through this site are offered by TradeChainly LLC. If you need to report violations of these Terms or have other inquiries, please contact us at support@tradechainly.com. While we review all communications promptly, we cannot guarantee immediate responses to every submission.
Refunds and Cancellations
a. No Refunds
All payments made to TradeChainly are final and non-refundable, except as expressly required by applicable law. By subscribing to the Service, you acknowledge and agree that no refunds will be issued for any reason, including but not limited to: (i) partial or unused subscription periods; (ii) dissatisfaction with the Service; (iii) account termination (voluntary or involuntary); or (iv) failure to cancel before a renewal.
b. Subscription Cancellation
You may cancel your subscription at any time through your account settings. Upon cancellation: (i) you will retain access to the Service until the end of your current billing cycle; (ii) no prorated refunds will be issued for unused time; and (iii) you are solely responsible for ensuring timely cancellation before the next billing cycle.
c. No Liability for Failed Cancellations
TradeChainly is not responsible for any charges incurred due to: (i) failure to cancel before renewal; (ii) technical errors (e.g., system delays in processing cancellations); or (iii) user error (e.g., incorrect cancellation steps).
d. Chargeback Policy
Disputing charges or initiating chargebacks without first contacting TradeChainly may result in immediate account suspension and additional fees to recover dispute-related costs.